This policy is a website-specific notice and should be reviewed against QuickLeads' actual business practices before publication. “QuickLeads”, “we”, “us” and “our” refer to the business operating this website. “You” means a website visitor, prospective customer or customer.
1. Information we collect
Depending on how you interact with us, we may collect your name, business name, email address, telephone number, billing details, project requirements, messages, invoices, transaction references and customer-support correspondence. Our hosting server may also process technical data such as IP address, browser and device information, timestamps and security logs.
2. How we use information
We use information to respond to enquiries, prepare proposals, deliver and support agreed website or software services, issue invoices, confirm and reconcile payments, communicate project updates, prevent fraud and misuse, secure our website, comply with legal or accounting obligations, and resolve complaints or disputes. We do not sell personal information.
3. Payments and Razorpay
Where Razorpay is offered as a payment method, payment transactions are processed through Razorpay and the relevant banks, card networks or payment service providers. Those providers may collect and process payment and transaction information under their own terms and privacy notices. We do not intend to collect or store full card numbers, card security codes, banking passwords or UPI PINs on this website. Do not send these details to us by email or through the contact form. We may receive payment status, transaction identifiers, amount, currency and other information needed for reconciliation, refunds, fraud prevention and customer support.
4. International customers and transfers
If you contact us or purchase services from outside India, your information may be processed in India and in other countries where our hosting, email, payment or professional service providers operate. Data protection rules may differ between countries. We take reasonable steps appropriate to the information and applicable law when using service providers or transferring information.
5. Legal basis and consent
Where required by applicable law, we process personal information on the basis of your consent, steps requested before entering into a contract, performance of a contract, compliance with legal obligations, or legitimate business needs such as security and dispute handling. You may withdraw consent where processing relies on consent, subject to legal and contractual limits.
6. Sharing information
We may share information with website-hosting and email providers, payment processors including Razorpay where selected, banks and payment networks, professional advisers, and authorities where disclosure is legally required. We share only information reasonably needed for the relevant purpose and expect service providers to handle it appropriately.
7. Cookies and analytics
This website is intended not to use advertising or analytics cookies by default. Essential session or security technologies may be used to operate forms and protect the website. If analytics, advertising, chat widgets or other third-party tracking tools are added, this policy and any consent controls will be updated as required before use.
8. Retention and security
We retain enquiries, project records, invoices and transaction records for as long as reasonably necessary for the purposes described above, including legal, tax, accounting, security and dispute-resolution requirements. We use reasonable safeguards, but no internet transmission or storage method can be guaranteed completely secure.
9. Your rights and choices
Subject to applicable law, you may request access to or correction or deletion of personal information, ask questions about its use, or exercise other available rights. We may need to verify your identity and may retain information where the law or a legitimate record-keeping requirement permits or requires it.
10. Children
Our services are intended for businesses and individuals able to enter into valid agreements. We do not knowingly seek to collect personal information from children in circumstances where parental consent is required. Contact us if you believe a child has submitted information to us.
11. Third-party links and policy updates
Third-party websites and payment services are governed by their own policies. We may update this policy as our services, technology or legal obligations change. The date at the top indicates the latest revision.
12. Contact
For privacy requests, use our contact page or contact us at hello@quickleads.example. Replace this example email with your monitored business email before publishing.